1. General Billing Information

These Billing Terms govern all payment-related matters for purchases made on arcsportscards.com. By placing an order, you agree to these terms and authorize Arc SportsCards to process payment for your order using the payment method you provide at checkout.

All transactions are processed in United States Dollars (USD). Arc SportsCards serves customers exclusively within the United States.

2. Payment Authorization

When you place an order on arcsportscards.com, you authorize Arc SportsCards to charge the payment method you provide for the total order amount, which includes:

• The price of the product(s) ordered
• Applicable shipping charges, if any
• Applicable taxes calculated based on your shipping address and applicable law

By submitting your payment information, you represent and warrant that:

• You are the authorized user of the payment method provided.
• The payment information you provide is accurate and complete.
• You have sufficient funds or credit available to complete the transaction.

Arc SportsCards reserves the right to verify your payment information before processing your order. If your payment cannot be verified or authorized, your order may be delayed, held, or cancelled.

3. Accepted Payment Methods

Arc SportsCards accepts payment methods as displayed on the checkout page at the time of your purchase. The available payment methods may be updated or changed at any time. Please refer to the checkout page for the most current list of accepted payment options.

4. Pricing

All prices listed on arcsportscards.com are in United States Dollars (USD) and are subject to change without prior notice. Prices displayed at the time you add an item to your cart or at the time you complete checkout are the prices that apply to your order, subject to the terms below.

• Arc SportsCards reserves the right to modify prices for any product at any time.
• Promotional pricing, discounts, and special offers are subject to the specific terms and conditions of the promotion and may be time-limited or quantity-limited.
• In the event of a pricing error (including typographical errors, system errors, or incorrect pricing displayed on the Website), Arc SportsCards reserves the right to cancel the affected order, notify you of the error, and issue a full refund for the cancelled order.

4.1 Pokémon Collectible Pricing

Pricing for Pokémon trading card products, including Booster Boxes, Elite Trainer Boxes, Premium Collections, Booster Packs, Singles, and other collectible products, may fluctuate based on market conditions, product availability, manufacturer pricing, and demand. Prices on arcsportscards.com reflect our current pricing at the time of listing and are not guaranteed to remain the same over time.

5. Taxes

Applicable sales tax or other taxes will be calculated and added to your order total at checkout based on your shipping address and applicable federal, state, and local tax laws. The tax amount displayed at checkout is an estimate and may be adjusted if your actual tax liability differs.

Arc SportsCards is responsible for remitting collected taxes to the appropriate tax authorities in accordance with applicable law. If you have questions about the tax applied to your order, please contact us at contact@arcsportscards.com.

6. Order Charges & Billing

Your payment method is typically charged when your order is placed or shortly thereafter, depending on the payment method used and the payment processor's procedures. In some cases, a temporary authorization hold may be placed on your payment method to verify funds before the charge is finalized.

• You will receive an order confirmation email after your order is successfully placed. This confirmation serves as a receipt of your order details and is not a shipping notification.
• A separate shipping confirmation email with tracking information will be sent when your order is shipped.
• The charge on your payment statement may appear under "Arc SportsCards" or a similar billing descriptor.

7. Payment Errors & Failed Payments

7.1 Failed Payments

If your payment fails or is declined, your order may not be processed. Common reasons for payment failures include:

• Insufficient funds or credit
• Incorrect payment information entered
• Expired payment method
• Payment blocked by your financial institution
• Fraud prevention measures by your financial institution

If your payment fails, please verify your payment information and try again. If the issue persists, contact your financial institution to resolve any blocks or restrictions. You may also contact us at contact@arcsportscards.com for assistance.

7.2 Duplicate Charges

If you believe you have been charged more than once for the same order, please contact us at contact@arcsportscards.com with your order number and details of the duplicate charge. We will investigate and resolve the issue as promptly as possible. In some cases, duplicate charges may be temporary authorization holds placed by your financial institution, which are typically released automatically.

8. Fraud Prevention

Arc SportsCards takes fraud prevention seriously and implements measures to protect both our business and our customers from fraudulent transactions. These measures may include:

• Verification of payment information and billing addresses
• Review of unusual or suspicious order patterns
• Cooperation with payment processors and fraud prevention services
• Contacting customers to verify orders when necessary

If your order is flagged for review, there may be a slight delay in processing while we verify the transaction. If we are unable to verify your order, we may cancel it and issue a refund.

9. Refund Processing

When a refund is approved in accordance with our Refund & Returns Policy, the refund will be issued to the original payment method used for the purchase.

• Refunds are initiated after the returned product is received and inspected. Inspection is completed within 72 hours after the returned product is received.
• The time it takes for the refund to appear in your account depends on your payment provider and financial institution. This processing time is outside of Arc SportsCards' control.
• If you have not received your refund within a reasonable timeframe after being notified of the refund, please contact your payment provider or financial institution. If you still need assistance, contact us at contact@arcsportscards.com.

Partial refunds may be issued in certain circumstances, such as when only a portion of an order is returned or when a product does not fully meet the return eligibility criteria.

10. Chargebacks & Billing Disputes

If you have a concern about a charge on your payment statement from Arc SportsCards, we encourage you to contact us directly at contact@arcsportscards.com before initiating a chargeback or dispute with your financial institution. We are committed to resolving billing issues promptly and fairly.

Initiating a chargeback without first contacting Arc SportsCards may delay the resolution process and may result in the suspension of your account. Arc SportsCards reserves the right to dispute chargebacks that we believe are unwarranted and to provide relevant transaction documentation to the payment processor or financial institution.

11. Currency

All prices and transactions on arcsportscards.com are conducted in United States Dollars (USD). If your payment method is denominated in a different currency, your financial institution may apply currency conversion fees or exchange rates. Any such fees are the responsibility of the customer and are outside of Arc SportsCards' control.

12. Changes to Billing Terms

Arc SportsCards reserves the right to update or modify these Billing Terms at any time. Changes become effective when the revised terms are posted on this page. Your continued use of arcsportscards.com and placement of orders after any changes constitutes your acceptance of the updated Billing Terms.

13. Contact Information & Business Hours

For billing questions, payment concerns, duplicate charges, refund inquiries, or any other billing-related matter, please contact us:

Business Hours

• Monday – Friday: 9:00 AM – 9:00 PM
• Saturday: Closed
• Sunday: Closed