TERMS OF SERVICE
Terms of Service
Please read these Terms of Service carefully before using arcsportscards.com or making a purchase from Arc SportsCards. By accessing or using our website, you agree to be bound by these terms.
1. Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of the website arcsportscards.com ("Website") operated by Arc SportsCards ("we," "us," "our"). By accessing, browsing, or placing an order through the Website, you ("Customer," "you," "your") acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, Refund & Returns Policy, and any other policies referenced herein.
If you do not agree to these Terms, you should not use the Website or make any purchases from Arc SportsCards.
Arc SportsCards reserves the right to modify, update, or change these Terms at any time. Changes become effective when the revised Terms are posted on this page. Your continued use of the Website after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.
2. Eligibility
By using arcsportscards.com and placing orders, you represent and warrant that:
- You are at least 18 years of age, or you are at least 13 years of age with the consent and supervision of a parent or legal guardian.
- You have the legal capacity to enter into a binding agreement.
- You are located in the United States. Arc SportsCards currently ships exclusively within the United States.
- The information you provide to us is accurate, complete, and current.
- You are not using the Website for any unlawful or unauthorized purpose.
3. Use of the Website
You agree to use arcsportscards.com only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Website in any way that violates any applicable federal, state, or local law or regulation.
- Attempt to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website.
- Use any automated system, including but not limited to "robots," "spiders," "scrapers," or similar tools, to access the Website for any purpose without our express written permission.
- Introduce viruses, trojans, malware, or other harmful material to the Website.
- Interfere with or disrupt the Website, servers, or networks connected to the Website.
- Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
- Use the Website to transmit any unsolicited advertising, promotional materials, spam, or other unauthorized communications.
- Collect or harvest personal information from the Website or other users without authorization.
Arc SportsCards reserves the right to suspend or terminate your access to the Website at our sole discretion, without notice, if we believe you have violated these Terms or engaged in conduct that is harmful to our business, other customers, or third parties.
4. Customer Accounts
You may be able to create an account on arcsportscards.com to manage your orders, save your preferences, and access your order history. If you create an account, you agree to:
- Provide accurate, current, and complete information during registration and keep your account information updated.
- Maintain the confidentiality of your account credentials, including your password.
- Accept responsibility for all activities that occur under your account.
- Notify Arc SportsCards immediately if you suspect any unauthorized use of your account or any security breach.
Arc SportsCards is not liable for any loss or damage arising from your failure to protect your account credentials. We reserve the right to suspend, deactivate, or delete accounts at our discretion, particularly if we suspect fraudulent activity, violation of these Terms, or misuse of the Website.
5. Products & Product Information
Arc SportsCards specializes in Pokémon trading cards and collectible Pokémon products. Our product offerings include, but are not limited to:
- Pokémon Premium Collections
- Pokémon Elite Trainer Boxes
- Pokémon Build & Battle Boxes
- Pokémon Booster Packs
- Pokémon Booster Bundles
- Pokémon Booster Boxes
- Pokémon Blister Packs
- Pokémon Singles
- Other Pokémon trading card and collectible products
5.1 Product Descriptions & Images
We strive to provide accurate product descriptions, images, and information on arcsportscards.com. However, product images are for illustrative purposes and may not represent the exact product or packaging you receive. Manufacturer packaging, designs, and included materials may vary from what is shown on the Website due to manufacturer updates, regional variations, or photography differences.
Arc SportsCards does not warrant that product descriptions, images, pricing, or other content on the Website are error-free, complete, or current. If a product you receive is materially different from what was described, you may be eligible for a return under our Refund & Returns Policy.
5.2 Product Availability
All products are subject to availability. Arc SportsCards reserves the right to limit the quantity of any product available for purchase. Certain Pokémon products may be limited-release or allocated products, meaning availability may be restricted. We reserve the right to discontinue any product at any time without notice.
If a product you ordered becomes unavailable after your order is placed, we will notify you and either cancel the order and issue a refund, or offer an alternative resolution where possible.
5.3 Randomized Products
5.4 Card Condition
Pokémon trading card products may exhibit minor manufacturing variations that are common in the trading card industry, including differences in centering, cutting, print quality, coloring, foil application, surface texture, corners, and edges. These variations are normal characteristics of mass-produced trading card products and are generally not considered defects.
For Pokémon Singles, Arc SportsCards describes the condition of individual cards to the best of our ability. Condition assessments are subjective, and minor differences in interpretation are common in the trading card hobby. Third-party grading companies may assign different grades than the condition descriptions used by Arc SportsCards.
5.5 Market Value
Arc SportsCards does not represent or guarantee the current or future market value of any Pokémon trading card product. Market values for collectible cards fluctuate and are influenced by numerous factors beyond our control. Pokémon trading cards should not be considered financial investments, and Arc SportsCards does not provide investment advice.
6. Orders & Purchasing
When you place an order on arcsportscards.com, you are making an offer to purchase the products in your order, subject to these Terms. All orders are subject to acceptance and availability.
- Arc SportsCards reserves the right to refuse, cancel, or limit any order for any reason, including but not limited to product availability, pricing errors, suspected fraud, or violations of these Terms.
- An order confirmation email does not necessarily constitute acceptance of your order. Acceptance occurs when the order is shipped.
- You are responsible for reviewing your order details, including products, quantities, shipping address, and billing information, before completing checkout.
6.1 Pricing
All prices on arcsportscards.com are listed in United States Dollars (USD). Prices are subject to change without notice. Arc SportsCards is not responsible for typographical or pricing errors. In the event of a pricing error, we reserve the right to cancel the affected order and issue a refund.
Applicable taxes will be calculated and added at checkout in accordance with applicable law.
6.2 Payment
Payment is due at the time of purchase. By placing an order, you authorize Arc SportsCards to charge the payment method you provide for the total amount of the order, including applicable taxes and shipping charges. For detailed information about billing, please review our Billing Terms.
6.3 Order Cancellation
If you wish to cancel an order, please contact us as soon as possible at contact@arcsportscards.com. Orders that have already been processed or shipped may not be eligible for cancellation. For more details, see our Cancellation Policy.
7. Shipping & Delivery
Arc SportsCards ships exclusively within the United States. Handling time is 1–3 business days, and estimated transit time is 4–5 business days. Shipping estimates are provided in business days and are not guaranteed delivery dates.
For complete shipping information, please refer to our Shipping Policy.
Risk of loss and title for products purchased from Arc SportsCards pass to the customer upon delivery to the shipping carrier.
8. Returns & Refunds
Arc SportsCards accepts eligible returns within 30 days from the date of delivery. Free eligible returns are provided. Returned products are inspected within 72 hours of receipt. For complete information about our return and refund process, please refer to our Refund & Returns Policy.
9. Intellectual Property
All content on arcsportscards.com, including but not limited to text, images, graphics, logos, page layouts, and design elements created by Arc SportsCards, is the property of Arc SportsCards and is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or use any content from this Website without our prior written consent.
9.1 Third-Party Trademarks
Pokémon, The Pokémon Company, and all related names, characters, marks, logos, and intellectual property are trademarks and copyrights of their respective owners. Arc SportsCards is not affiliated with, endorsed by, sponsored by, or authorized by The Pokémon Company, Nintendo, Creatures Inc., GAME FREAK inc., or any other Pokémon rights holder unless otherwise stated. All third-party trademarks and intellectual property referenced on this Website belong to their respective owners and are used solely for the purpose of identifying and describing the products offered for sale.
10. User Conduct
You agree to use the Website responsibly and in compliance with all applicable laws. Any conduct that, in our sole judgment, restricts or inhibits any other user from using or enjoying the Website, or which may harm Arc SportsCards, its reputation, or its customers, is prohibited.
Arc SportsCards reserves the right to report any suspected illegal activity to the appropriate authorities and to cooperate fully with any investigation or legal proceeding relating to such activities.
11. Third-Party Services & Links
The Website may contain links to third-party websites or services that are not owned or controlled by Arc SportsCards. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. The inclusion of a link to a third-party website does not imply endorsement, affiliation, or sponsorship by Arc SportsCards.
Your interactions with third-party websites and services, including any purchases, are solely between you and the third party. We encourage you to review the terms and privacy policies of any third-party website you visit.
12. Disclaimers
The Website and all products, services, and content provided through it are offered on an "as is" and "as available" basis. Arc SportsCards makes no representations or warranties of any kind, express or implied, regarding the operation of the Website, the accuracy or completeness of product information, or the suitability of any product for a particular purpose.
To the fullest extent permitted by applicable law, Arc SportsCards disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Arc SportsCards does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. You use the Website at your own risk.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Arc SportsCards, its owners, operators, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with:
- Your use of or inability to use the Website
- Any products purchased from the Website
- Any unauthorized access to or use of our servers or personal information
- Any interruption or cessation of transmission to or from the Website
- Any errors, inaccuracies, or omissions in content on the Website
- Any third-party content, services, or links accessed through the Website
In no event shall Arc SportsCards' total liability to you for all claims arising out of or related to these Terms or the Website exceed the total amount paid by you to Arc SportsCards for the specific order giving rise to the claim.
14. Indemnification
You agree to indemnify, defend, and hold harmless Arc SportsCards, its owners, operators, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Website
- Your violation of these Terms
- Your violation of any applicable law or the rights of any third party
- Any content or information you submit or transmit through the Website
15. Governing Law & Dispute Resolution
These Terms and any disputes arising out of or related to these Terms or the Website shall be governed by and construed in accordance with the laws of the State of New Hampshire, United States, without regard to its conflict of law provisions.
Any dispute arising under these Terms that cannot be resolved through informal negotiation shall be resolved through the appropriate courts or dispute-resolution mechanisms as permitted by applicable law.
16. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent.
17. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Refund & Returns Policy, Billing Terms, Cancellation Policy, Cookie Policy, and any other policies referenced herein, constitute the entire agreement between you and Arc SportsCards regarding your use of the Website and supersede all prior agreements, representations, and understandings.
18. Contact Information & Business Hours
If you have any questions or concerns about these Terms of Service, please contact us:
Our Address
Arc SportsCards
20 Walker St, Concord, NH 03301, United States
Business Hours
- Monday – Friday: 9:00 AM – 9:00 PM
- Saturday: Closed
- Sunday: Closed
This policy is provided for informational and operational purposes and should be reviewed by qualified legal counsel before publication.